Privacy Policy

Introduction

This Privacy Policy describes how www.Stolom.shop and its affiliates (collectively "www.Stolom.shop, we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website www.Stolom.shop (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Sensitive personal data such as payment information or biometric data may also be collected with your consent.

Usage

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. Other purposes include order handling, customer experience enhancement, fraud detection, marketing research, and compliance with legal obligations.

Sharing

We may share your personal data internally within our group entities and with third parties such as business partners, service providers, and law enforcement agencies, as necessary for providing services, marketing, compliance, or legal obligations.

Security Precautions

To protect your personal data from unauthorized access or misuse, we adopt reasonable security practices and procedures. However, transmission of information over the internet is not completely secure, and users are advised to ensure the protection of their account credentials.

Data Deletion and Retention

You can delete your account through the Platform settings or by contacting us. We retain personal data for the necessary period required for its intended purpose or as mandated by law. Data may be anonymized for analytical purposes.

Your Rights

You have the right to access, rectify, update, or delete your personal data. Requests can be made directly on the Platform or through our contact information.

Consent

By using our Platform, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy. You can withdraw your consent by contacting the Grievance Officer, but note that this may restrict your access to certain services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated as required by applicable laws.